Buying with confidence: First steps for a secure transaction
√ Learn as much as possible about the seller. Ask for a telephone number for a more personal communication. Does the offerer have a good reason for not being able to take the flight (e.g. illness, work, personal matters)? Is the country of departure identical with the seller’s country of residence?
√ Ask the seller to send you a picture or a scan of the flight ticket.
√ Before buying the flight ticket, find out if the passenger’s name can be changed. Get in touch with the airline and check the costs for any changes. Using the flight number is the quickest way to locate and get information about any flight.
√ Choose a secure and traceable payment method. Does your bank or online payment service offer a purchase protection in case of a fraud?
√ If you still feel unsure about the financial transaction, use our commercial mediation service.
