FAQ
What is JumpFlight?
JumpFlight connects people worldwide who want to sell and buy flights. Users of this platform who can't cancel or rebook their flights can offer the tickets for sale and get in touch with other travellers for flight exchange.
I can't cancel my flight ticket or change my booking. How can I sell flights on JumpFlight?
In order to post and sell flight tickets, you have to be a registered user. The registration process takes only a few minutes and does not cost anything. The information collected during the registration is strictly confidential and will not be visible for other users.
After the registration has been completed, you can post your flights on our platform for free. By submitting flight offers you are consenting to share your first and last name with potential buyers. If someone is interested in your flight tickets, he or she can write you a private message through our mailing system. You will receive an email notification whenever you get new messages in your JumpFlight mailbox.
After you have found a buyer for your flights, you can either take care of the transaction yourself or use our commercial mediation service.
Is my flight ticket transferable?
Many travellers are not aware that their flight tickets are transferable. There is usually a fee for changing the name on the flight ticket, some airlines also expect the travellers to pay the fare-difference. However, not all flight tickets are transferable. That's why it's essential that the seller contacts the airline before he/she offers flights on our portal.
How do I change the name on my flight ticket?
Get in touch with your airline and find out if and how the name change can be done. Also check the costs for any changes. The more details you write in your posting on JumpFlight, the more potential buyers you will find.
I have found a cheap last minute flight. How can I buy flights on JumpFlight?
You can search for flights on our homepage. In order to see the detail view and contact the seller, you have to be a registered user. If you find an interesting offer, you can write the seller a private message through our mailing system and discuss the details concerning the flight exchange.
If you want to be informed about good flight deals, follow us on Twitter. All new flight offers are posted there automatically.
How can I avoid fraud when buying a flight ticket on JumpFlight?
Before buying a flight ticket, have a look at our guidelines for a secure transaction. It is important that you trust the seller and also get informed about the formalities with the airline. Using the flight number is the best way to locate and get information about any flight.
JumpFlight also offers a mediation service for a more secure transaction.
